Privacy Notice
This notice explains the main ways Household Appliance Services may use personal information in connection with appliance service and maintenance plans.
Last updated: September 2026Who controls your information
HAS COVER LTD is the data controller for personal information collected in connection with Household Appliance Services plans. Household Appliance Services is a trading name of HAS COVER LTD.
How we may use your information
- To administer your repair plan.
- To communicate with you about your plan.
- To handle repairs, repair requests, complaints and customer service matters.
- For internal analysis, reporting and service improvement.
- To comply with legal and regulatory requirements.
- To help prevent fraud or misuse of our services.
Information we may collect
This may include your contact details, address, payment information, appliance details, plan history, communications with us, repair records and supporting documents such as proof of purchase.
Sharing information
We may share information with service providers, engineers, payment processors, professional advisers, regulators, fraud prevention bodies or other parties where needed to administer your plan, provide services or comply with legal obligations.
Your rights
You may have rights to access, correct, delete, restrict or object to the use of your personal information, subject to applicable law and any lawful reason we may have to keep using or retaining it.
Contact
For data protection queries, contact:
- Data Protection Officer, HAS COVER LTD, 20 Wenlock Road, London, England, N1 7GU
- Email: support@hascover.co.uk
- Telephone: 0330 401 2154